Fidelity Token
Fidelity Token is your app for generating tokens for Online Banking transactions
Fidelity Token is an innovative mobile app for second factor authentication that enables Fidelity Online Banking users secure all transactions using their Android devices. This eliminates the need to carry a hardware token.VERIFY TRANSACTIONSGuard yourself when transacting online by confirming your transactions such as: fund transfer, bills payment, airtime recharge etc. right on your mobile application. Confirm the details and enter your secure, One Time Passcode (OTP) to complete the transaction.ACTIVATING YOUR SOFT TOKENTo activate the Fidelity Token, simply login to the Fidelity Token app with your Fidelity Online Banking credentials. Once logged in, the app will authenticate your mobile phone and also request that you provide answer to any of your secret questions. EASE OF USE, SPEED OF TRANSACTIONFidelity Token has been uniquely designed as an easy solution for your transactions. All you need is to input your PIN and the one time password is available instantly to complete your transactions. If you are using the Fidelity Online Banking app, you can easily copy the eight digit token response and paste as required.INFORMATION AND CUSTOMER SERVICEWhen activating your token for the first time, you will be charged N1,500 + 5% VAT. However this is a one-time charge for your token in line with the Central Bank of Nigeria’s directive. Subsequent reinstallation or reactivation will be free of charge. For more information, please call True Serve on +234 1 448 5252 or email [email protected] © Fidelity Bank Plc. 2016. All rights reserved. Fidelity Token is a trademark of Fidelity Bank Plc.Bug FixesEnhanced performance
Fidelity Token is an innovative mobile app for second factor authentication that enables Fidelity Online Banking users secure all transactions using their Android devices. This eliminates the need to carry a hardware token.VERIFY TRANSACTIONSGuard yourself when transacting online by confirming your transactions such as: fund transfer, bills payment, airtime recharge etc. right on your mobile application. Confirm the details and enter your secure, One Time Passcode (OTP) to complete the transaction.ACTIVATING YOUR SOFT TOKENTo activate the Fidelity Token, simply login to the Fidelity Token app with your Fidelity Online Banking credentials. Once logged in, the app will authenticate your mobile phone and also request that you provide answer to any of your secret questions. EASE OF USE, SPEED OF TRANSACTIONFidelity Token has been uniquely designed as an easy solution for your transactions. All you need is to input your PIN and the one time password is available instantly to complete your transactions. If you are using the Fidelity Online Banking app, you can easily copy the eight digit token response and paste as required.INFORMATION AND CUSTOMER SERVICEWhen activating your token for the first time, you will be charged N1,500 + 5% VAT. However this is a one-time charge for your token in line with the Central Bank of Nigeria’s directive. Subsequent reinstallation or reactivation will be free of charge. For more information, please call True Serve on +234 1 448 5252 or email [email protected] © Fidelity Bank Plc. 2016. All rights reserved. Fidelity Token is a trademark of Fidelity Bank Plc.Bug FixesEnhanced performance
Read trusted reviews from application customers
Easy to use
Good
Fix the bugs oo, i'm providing the right login details but it's still not logging me in. So disappointing.
This app useless I swear 🤬... e just dey load continuously after putting my login details!
Student account
Very unfriendly app. The bank staff themselves aren't helpful. Very poor showing
The most useless app ever. Replaced my phone and now i can't log in. Been to the bank and called online customer care, but none seem to have a clue what the problem is. Its obviously a software issue. The bank don't think it necessary to pay a developer to correct bug. Only in Nigeria people run businesses like this.
Ogun kill who get this app
Good
This is the most stupid app ever, to login is a big problem, saying error always. Fidelity bank go and fix your useless app